Onboard subscribers, kill buffering tickets.
Support your IPTV subscribers around the clock
Guide setup on any device, troubleshoot playback, and handle renewals automatically — in every timezone your customers watch from.
The challenge
Sound familiar?
01
Setup questions across dozens of apps and devices
02
Buffering / playback complaints at peak hours
03
Trial-to-paid drop-off without fast answers
How MagizAI helps
A storefront that works while you sleep.
01
Device setup walkthroughs
Step-by-step help for Smart TVs, Firestick, iOS, Android and MAG boxes.
02
Instant troubleshooting
Diagnose buffering, EPG and login issues with guided flows, day or night.
03
Convert trials
Nudge trial users to subscribe and collect payment before they churn.
In practice
Handled out of the box.
✓App setup
✓Playback issues
✓Subscription & renewals
✓Reseller support
✓Channel / EPG queries