Shipping today
The full platform is already in production: nine AI features, the widget, agentic actions, channels and reporting.
Resolves conversations 24/7 from your own content, with automatic human handoff.
Clears the routine volume so your team only handles what truly needs a person.
Sells in chat and attributes revenue, carts and leads to each conversation.
Turns support from a cost centre into a measurable revenue driver.
One snippet across website, WhatsApp, email and Slack, with Shopify and Stripe context.
Meets customers wherever they are without extra tools or rebuilds.
Coming next
Actively being built and rolling out to customers over the coming weeks.
Learn directly from your best past conversations, not just docs and pages.
The AI answers in your real voice and handles edge cases it has seen before.
Trigger automations on a schedule or from external events, not just live messages.
Automate follow-ups and back-office tasks without anyone lifting a finger.
Granular view-versus-manage controls across every module.
Give large teams the right access without over-sharing sensitive settings.
On the horizon
On the roadmap and shaped by customer demand. Vote for what matters to you.
Detect and reply in the customer’s language automatically.
Serve global customers in their own language without hiring for every market.
Bring the same trained AI to voice calls, not just chat.
Deflect and resolve phone enquiries the same way you do on chat.
Live catalogue and order webhooks with Shopify and WooCommerce.
Recommendations and order answers stay perfectly in sync with your store.
Post-resolution satisfaction and agent performance dashboards.
See exactly how AI and human resolution land with your customers.
Full white-label billing, margins and branded login for partners.
Run MagizAI as your own product under your own brand and pricing.
A conversation-history and live-chat view inside the client portal.
Give your own clients a self-serve window into their support.
Every release removes work or adds revenue. Nothing else ships.
Every new feature still works from your own knowledge, never a generic guess.
New capabilities ship with guardrails and human handoff built in.
Everything arrives through the same install you already have.