Shipping today
All of this is in production today. It is what your account does the moment you paste the snippet in.
Resolves conversations 24/7 from your own content, with automatic human handoff.
Clears the routine volume so your team only handles what truly needs a person.
Sells in chat and attributes revenue, carts and leads to each conversation.
Turns support from a cost centre into a measurable revenue driver.
One snippet across website, WhatsApp, email and Slack, with Shopify and Stripe context.
Meets customers wherever they are without extra tools or rebuilds.
Inbound email, plus Zendesk, Freshdesk, Help Scout and WHMCS tickets, answered from the same knowledge as chat.
The slowest queue you own starts clearing itself, and a person only opens what genuinely needs one.
Drag steps onto a canvas, branch on what the AI worked out, and start from one of 37 ready-made recipes.
The follow-ups your team does by hand run themselves. No code, and you can see the path every run took.
Coming next
Designed, and being built now. Each one closes a job the product can only half do today.
A workflow that pauses for someone to approve, or waits a day and picks up where it stopped.
Covers the processes with a person in the middle, not just at the end. Refunds, onboarding, anything that needs a yes.
Order status, service expiry and account details read from your platform at the moment somebody asks.
Ends the copy-paste between your dashboard and the chat window, and only ever for the customer who asked.
Calendar, Drive, Sheets and OneDrive linked to your workspace and usable in any workflow.
Booking a slot or filing a document stops being a separate job somebody remembers to do.
Turn the chats your team already handled well into knowledge the AI can answer from.
Your best answers stop living with one person. An edge case you have met before gets handled the same way the second time.
On the horizon
On the roadmap and shaped by customer demand. Vote for what matters to you.
Detect and reply in the customer’s language automatically.
Serve global customers in their own language without hiring for every market.
Bring the same trained AI to voice calls, not just chat.
Deflect and resolve phone enquiries the same way you do on chat.
Live catalogue and order webhooks with Shopify and WooCommerce.
Recommendations and order answers stay perfectly in sync with your store.
Post-resolution satisfaction and agent performance dashboards.
See exactly how AI and human resolution land with your customers.
Full white-label billing, margins and branded login for partners.
Run MagizAI as your own product under your own brand and pricing.
A conversation-history and live-chat view inside the client portal.
Give your own clients a self-serve window into their support.
Every release removes work or adds revenue. Nothing else ships.
Every new feature still works from your own knowledge, never a generic guess.
New capabilities ship with guardrails and human handoff built in.
Everything arrives through the same install you already have.