MagizAI
About MagizAI

We're making great support the default, not a luxury.

Every business deserves instant, accurate, on-brand answers for its customers, without hiring a floor of agents or wiring up a maze of flowcharts. MagizAI puts nine AI features behind one snippet, trained on your own content, so the AI does the repetitive work and your people do the meaningful part.

Accurate by default

Grounded in your own content with guardrails against invented facts and prices. Trust is the product.

Human when it matters

The AI does the repetitive work and hands off the moment a person is needed. You stay in control.

Simple to adopt

One snippet, no flowcharts, no rebuild. Live in minutes on any platform, on any AI model.

9
AI features in one place
24/7
Always answering
8+
AI models supported
1
Snippet to install
Where we are

Rooted in Kashmir, built for the world.

We build from the Kashmir valley and serve businesses everywhere. That's why MagizAI works across time zones, channels and languages, and why we make dedicated solutions for Kashmir business a first-class part of what we do.

Magiz
The name

What "MagizAI" means.

“Magiz” is the Kashmiri word for brain. MagizAI is short for Magiz Artificial Intelligence — so MagizAI literally means “BrainAI” in Kashmiri.

The team

The people behind MagizAI.

A small, focused team of engineers, designers and support people who care about getting the details right.

Shahid Malla - Founder & CEO
Shahid Malla - Founder & CEO
Product & vision
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Engineering Lead
Engineering Lead
AI & platform
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Design Lead
Design Lead
Product design
Irfan Bhat
Irfan Bhat
Support & onboarding
Operation Manager
Operation Manager
Mehraan Mujeed
Mehraan Mujeed
Video Editor & Graphic Designer
Muskaan Majeed
Muskaan Majeed
Eshan Riyaz
Eshan Riyaz
Customer Success

Come build the future of support with us.

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