Onboard users, deflect support tickets.
AI support that scales with your SaaS
Answer product and API questions, onboard trial users, and deflect Tier-1 tickets — trained on your docs and changelog.
The challenge
Sound familiar?
01
Support volume grows faster than your team
02
Trial users churn without fast answers
03
The same “how do I…” questions, over and over
How MagizAI helps
A storefront that works while you sleep.
01
Deflect Tier-1 tickets
Answer setup, billing and how-to questions from your docs automatically.
02
Convert trials
Guide new users to their aha-moment and reduce time-to-value.
03
Escalate cleanly
Hand complex issues to your team with the full conversation context.
In practice
Handled out of the box.
✓Product & API help
✓Onboarding
✓Billing questions
✓Feature discovery
✓Ticket deflection